MEET monitors can receive calls from both the outdoor panels of the block corresponding to the apartment, as well as from any general entrance of the condominium.

During the call it is possible to open the access door, as well as any other additional doors that may have been installed (gate, garage, etc.) up to a maximum of 4.

During the call it is also possible to view the caller from the camera installed on the building's access panel, as well as from any additional cameras that may have been installed (up to a maximum of 4).

In both cases, the operation is the same: The monitor rings, the screen turns on automatically and the visitor's image appears, along with the user controls described below. 

Hang up/reject call

Touch the icon  if you do not wish to take the call. The monitor will turn off.

Open the door

Touch the icon if you want to open the door without first talking to the caller.

The panel call apartment, the ring countdown time from 15s and show MONITORING, if the mode of related concierge is Monitoring enabled. the monitor no answer, no release lock during 15s and will transfer to Monitoring enabled concierge.

The ring countdown time from 30s if the mode of related concierge is Monitoring disabled or Night.

If there are additional doors (other than the main door), touching this icon will display more options at the bottom of the screen. Can define the Text of the relay, the monitor screen will display Key icons or Text when the monitor receives a call from block panel or 1W panel. These options only can show key icon when the call from general entrance panel. Click on the one corresponding to the door to be opened.

Show key icon

Show text information

Show text and key icon

Pick up/accept call

You can establish hands-free communication with the caller. The monitor interface will display an icon for volume control.

Display of additional cameras

If additional cameras are installed, an icon with few dots will appear on the control panel. By tapping on them, more options will appear at the bottom of the screen. Tap on the corresponding camera to be displayed.

It is possible to receive calls via a button installed next to the door of the home/apartment itself. This call will sound different from other calls (ding-dong).

Home/apartment                    

It is possible to receive a call from the monitor of another home/apartment in the condominium/building, or even from any other building in the development. This call will sound on the monitor with a different tone to access calls and information from the calling monitor will appear at the top of the panel.          

No image will appear on the screen and the controls available on the panel will be Hang up/Reject call and Pick up/Accept call, so you can talk hands-free with your caller.   

The call duration is limited to 120 seconds. Touch the key  if you want to end it sooner.

Call from a concierge

It is possible to receive a call from any concierge in the development. This call will sound on the monitor with a different tone to access calls or calls from other homes and information from the calling concierge will appear at the top. 

Depending on the installation, you may see an image captured by a camera installed next to the concierge.  See NOTES.

The controls available on the panel will be Hang up/Reject call and Pick up/Accept call, so you can talk hands-free with the concierge.

The call duration is limited to 120 seconds. Touch the "Hang up/Reject call" key if you want to end it earlier.

NOTES:
Both additional door and additional camera icons will appear depending on their availability in the building, or on the configuration made by the installer.

The ringing tones that identify the origin of the call (access to the building, concierge, another home or door of the home), are configurable. See section "Adjusting the ring sounds".

The "Call from the home/apartment door" function and the corresponding camera display require additional installation and configuration.       

If there are several monitors in the same home (up to a maximum of 9), they will all ring at the same time and it will be possible to answer the call from any of them. Once the call is answered, the rest of the monitors will stop ringing.

It is possible to call any available concierge in the building or even the condominium as well.

To do this, touch the icon . A list of all available concierges will appear on the screen after a short SEARCH period of time, while the system is detecting them.                                                                              
If there were not any concierge available, a message NO DEVICE IS FOUND will appear for 5 seconds.

Otherwise, a message UPDATE COMPLETED and a list with the detected concierges will appear. Touch the one you wish to communicate with.                                                                                                                                       
The list of the detected concierges is stored in memory, so the next time you need to call a concierge, the concierge list will appear immediately. However, in the case of the available concierges is different than the stored in memory, the list will be automatically updated. 

The concierge could be identified by a name or a customized tag depending on the installer configuration. Ex. MANAGEMENT CENTER instead of CONCIERGE-9901.

Depending on the installation, you may see an image captured by a camera installed next to the concierge.              

The controls available on the panel will be Hang up/Reject call and Pick up/Accept call, so you can talk hands-free with the concierge.

The call duration is limited to 30 seconds. Touch the "Hang up/Reject call" key if you want to end it earlier.

Depending on the characteristics of the installation, this functionality may be deactivated. A "FUNCTION NOT ACTIVATED" message will be displayed.

To call another home, first touch the icon. A dialling pad will appear.

Directly dial the number of the corresponding property, if it belongs to the same block.

Dial the block number followed by the home number (4 digits) to call a home in another block within the development. 
E.g. Block 5, home 36: dial 50036.

When you pick up, the controls available on the panel will be Hang up/Reject call and Pick up/Accept call, so you can talk hands-free with your caller.

The call duration is limited to 30 seconds. Touch the "Hang up/Reject call" key if you want to end it earlier.

It is possible to make a call to another monitor installed in the same apartment.

Touch the icon  to call to another monitor in the same apartment. A list of all available monitors will appear on the screen          
If there were not any monitor available, a message NO DEVICE IS FOUND will appear for 5 seconds. 

The list of the detected monitors is stored in memory, so the next time you need to communicate with, the monitor list will appear immediately.                                                                                                                                     

The monitors could be identified by a name or a customized tag depending on the installer configuration. Ei. LIVING ROOM instead of EXT-1. 

It is possible to connect with any access panel in the same block, without having called it previously.

Depending on the characteristics of the installation, this functionality may be deactivated. A "FUNCTION NOT ACTIVATED" message will be displayed.

To connect to a panel, touch the icon . A list of available panels will appear, after a short SEARCH period of time, while the system is detecting them.

If there were not any panel available, a message NO DEVICE IS FOUND will paperer for 5seconds.

Otherwise, a message UPDATE COMPLETED and a list with the detected panels will appear.

The list of the detected panels is stored in memory, so the next time you need to call a panel, the panel list will appear immediately. However, in the case of the available panels is different than the stored in memory, the list will be automatically updated.                                                                                                                                
The panel could be identified by a name or a customized tag depending on the installer configuration. Ex. EAST ENTRANCE instead of BLOCK PANEL-01.

Touch the one you wish to communicate with.

Once in communication, the screen will display the image captured by the panel, along with the user controls described below:

It is possible to send a distress call, which will be received both in the concierges and in the Management Post (if it exists) with identification of its origin. See NOTE.

Depending on the characteristics of the installation, this functionality may be disabled.

To do this, touch the icon  and a confirmation message will be prompted to confirm if the SOS alarm message must be sent.                                                                                                                                                                  
A message "SOS SENT" will appear on the screen as confirmation.

Your monitor is a complete alarm centre which, if any of the detectors it controls are triggered, will generate an alarm signal both on the monitor itself (an acoustic signal and the activation of a device) and in the Concierge Guard Unit device and MEET Management Software in the condominium. This alarm signal shall be suitably identified (home and type of detector/alarm triggered).

It can work in any of these 3 modes: 

OUT MODE

In addition to previous alarms, it will also be triggered when it receives an alarm signal from an intrusion detector in the home defined in the OUT MODE.                                                                                                               
This is the usual mode of operation when no one is home.

Touch the icon  to arm the alarm system. 

The sequence is as follows: 

Select OUT MODE

When in or  mode, touch the     

The change will be made automatically after 100 seconds, to give you time to leave the protected zone without triggering the alarm.                                                                                                                                                    
The remaining exit time is displayed.

Once the time has elapsed, the monitor will return to the standby screen, displaying an icon indicating the current mode in the upper left corner.

 

 

Select SLEEP MODE (from OUT MODE)

While in mode , touch the icon.

A dialling pad will appear.

Enter the ALARM PIN number and touch the confirmation icon.                                                               

You can also enter the DURESS PIN, which will cause the alarm to be deactivated but will in turn send a duress warning to the concierges.

The change will be made automatically after 100 seconds to prevent the alarm from being triggered if you need to pass through the protected area.                                                                                                                           
The remaining exit time is displayed. 

Once the time has elapsed, the monitor will return to the standby screen, displaying an indicator icon in the upper left corner.

 

 

Select SLEEP MODE OR OUT (from HOME MODE)

While in mode , touch the icon or

The change will be made automatically after 100 seconds to prevent the alarm from being triggered if you need to pass through the protected area.                                                                                                                           
The remaining exit time is displayed.

Once the time has elapsed, the monitor will return to the standby screen, displaying an indicator icon in the upper left corner.

NOTES:

You may have entered the protected zone before accessing the monitor to disarm the alarm. You have a few seconds to perform the disarming process before the alarm is triggered.

The default ALARM PIN is 1-2-3-4 and the DURESS PIN is 4-3-2-1. It can be changed to others of your choice as explained in the "ALARM PIN" section.

The exact functioning of the alarm system depends on the installation and configuration of the equipment by the installer. Contact the installation company.

 

 

 

 

Each time a call is received, the information about the call is recorded, including date and time received, whether the call was answered, origin of the call and a capture (photo) of the time of the call, if the call was made from an outdoor panel.

Touch the icon to access the record of these calls.

Touch the icon to delete all records. The device will ask for confirmation.

Touch any line to display the photo associated with the corresponding record. 

Touch the icon if you want to delete the image. The device will ask for confirmation.

NOTES:

The monitor stores a total of 64 photos. Once the memory is full, the oldest photos will be replaced by the new ones.

The manager or administrator of your community can send text messages to the monitors, individually, in groups or to all the monitors at once.

These messages are recorded on the receiving monitor(s), along with information about the date and time received.

In the event that your NEO monitor has received a message, the Message Indicator will be on. 

Touch the icon  to display the received message(s).

Touch the icon to delete all messages. The device will ask for confirmation.

Unread messages will show a closed envelope icon and read messages will show an open envelope icon.

Touch the message line to read the entire message.

 Touch the icon to delete this message. The device will ask for confirmation.

NOTE:

Depending on the characteristics of the installation, this functionality may be deactivated. 

If your development has authorised community cameras (in garages, common areas, etc.), you can select and view them at any time from your own monitor.

It is also possible to view the video image captured by the different access panels in the development.

Touch the icon . The access panels display panel will appear.

Tap on the line that indicates the panel you want to view. The image captured by this panel will appear, as well as the controls.

The display time is limited to 30 seconds.

You can talk to the person in front of the panel and you can open the corresponding door, if necessary.

Tap on the icon if you want to view any community camera in the development.

A list of all available cameras will appear:

Tap on the line that indicates the camera you want to view. The captured video image will be displayed on the monitor.

Depending on the system configuration, an icon may appear with the image to activate an associated device (light, bell, etc.).

NOTE:

In some countries the private viewing of community cameras may be regulated. 

The ability to use these cameras for display on monitors depends on the installation and configuration of the system.

This functionality can be disabled through the advanced configuration of the equipment.

The MEET monitors have different ring tones you can associate with the different types of calls: PANEL/BLOCK, CONCIERGE and OTHERS.

1. Touch the icon to access the different ring tones.
2. Select the ring tone to be associated with each type of call. After confirmation, the chosen ring tone will be heard.

You can use the lower cursor to adjust the volume of the monitor.

It is possible to set the language in which the interface of the NEO monitor menus and messages is displayed.

Tap the icon to select the desired language from the available options

The CUSTOM language will be available if the CUSTOM is be selected and the custom language file is be imported in the web .

The monitor can connect to the internet to synchronise their internal clock with the time offered by a time server. This requires the building installation to have an internet connection. Otherwise, it will be necessary to make this adjustment manually.                                                                                                                                                 
You still need to indicate the time zone you want to use and adjust the DST parameter when necessary. Select DST to set the clock to summer time and deselect to set it to winter time.

 Tap the icon  to adjust the settings related to the date and time.

NOTES:

If the time is manually changed by the user, do not use the GMT time zone adjustments, so that what is manually set, will be reflected on the monitor. GMT settings are to be used only by the installer when time is automatically taken from Internet or MEET Management Software.

The date and time are lost if the monitor is disconnected or power is off.                                                            
Once reconnected, the time and date will be automatically adjusted if there is an internet connection, or if there is a concierge or Management Post in the building or condominium.

All other settings: date format, time zone and DST are not lost.

You can silence the ring tone of your NEO monitor so that you are not disturbed for a certain period of time. 

Incoming calls will turn on the screen but will not sound the ring tone.

Touch the icon   to activate the Do Not Disturb option and set the required time between 1, 2, 4, 8 or 12 hours, or to deactivate it before the programmed time has elapsed.

In case several monitors on the same apartment/home, this setting will affect only to the monitor that has activated this Do Not Disturb mode.

This functionality is only operative for the personnel in charge of the installation and configuration of the system.

It is possible to change the ALARM PIN and DISTRESS PIN codes that are used when changing one of the modes of the alarm centre built into the monitor.                                                                                                    
There is also possible to change the MEET ME password.

Tap the icon to access the PASSWORDS screen:

MEET ME PASSWORD

It is possible to change the MEET ME password, to say the password used to register the MEET ME FERMAX APP for smartphone call divert. 

This is useful in the case that is it required to ban any previous MEET ME user.

Tap the icon to access the PASSWORDS screen:

Tap the icon  to select MEET ME.

The first time enter the USERNAME and PASSWORD that was provided with the monitor (licence label) and confirm. See NOTE below.

Use the keyboard on the screen. New password has to be 8 characters long (numbers and letters).

Then, one of these messages will appear:

SETTINGS SAVED 

The new password has been correctly saved. The old one will be invalidated, so a new register in the MEET ME APP with the new one will be required.

 

 

USERNAME OR CURRENT PASSWORD ERROR.

The username or current password has not been properly introduced. Please try again Please try again.

 

 

PASSWORD MUST BE 8 LETTERS OR NUMBERS       

Please be sure that the new password is 8 characters long, containing letters and numbers. and try again.

 

 

NEW PASSWORD ERROR    

New password and new password confirmation do not match. 

 

 

NOTE:

Once a NEW PASSWORD has been registered, the original password provided in a label attached to the monitor will become unavailable and no recoverable. The NEW PASSWORD will be the CURRENT PASSWORD from now on.          
Keep the CURRENT PASSWORD carefully because it will be required for a new PASSWORD change. 
Contact FERMAX Technical Support or acquire a new licence (Ref. 1496) if you lose the CURRENT PASSWORD.

 

 

Touch the icon to get technical information related to the installation and configuration of the monitor.